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Overview

Time & Task Manager For WHMCS will allow you to add various tasks, then track their development basing on the time spent on their execution and charge your clients accordingly. These can be, for instance, a certain number of hours required to provide tech support per month or the total time dedicated to deploying one of your services. At the same time, the module will empower you to pick the time entries that should be billed, manage multiple currencies, and generate invoices - either automatically or manually on demand.

Time & Task Manager For WHMCS creates an attractive opportunity for your audience to order preconfigured products with a specified set of hours that can be used towards any of your services. Once acquired, customers will be able to monitor the total hour balance and the current status of each performed task directly in your client area. Together with it, you will be able to offer prepaid hours and incidents such as access to premium support. The module provides several automation mechanisms, plus the option to create a default task with predefined attributes, to streamline the work coordination in full measure.

Achieve a completely new, ultramodern standard of business administration. Snap up Time & Task Manager For WHMCS to adopt the winning formula for handling scheduled tasks and collecting customer payments!

Features

  • Addon Module
    • Add/Edit/Remove Support Clients
    • Add/Edit/Remove Tasks
    • Add/Edit/Remove Predefined Tasks
    • Add/Edit/Remove Time Entries - Time Spent On Task
    • Create/Edit Custom Tasks Connected To Specific Tickets
    • Create/Edit Tasks With Default Rates, Status And Urgency From Tickets
    • Define Billable Time Entries
    • View List Of Billable Time Entries
    • Generate Invoices Automatically Or Manually
    • Add Invoice Creation To Cron Queue
    • Bill For Time Spent On Solving Tickets
    • Define And Bill For Mileages Traveled
    • Set Predefined Prices
    • Send Email Notifications - New Task/New Time Entry
    • Generate And View Fully Configurable Reports On Your Clients And Administrators
    • Choose The Type Of Configurable Permissions - Full Privileges And Operator Privileges
    • View Logs
  • Provisioning Module
    • Create Support Client Accounts Upon Module Activation
    • Add Defined Number Of Prepaid Hours And Incidents To Your Clients Automatically
    • Supports One Time & Recurring Payment Types
  • Client Area
    • View Lists Of Opened And Closed Tasks
    • View Current Task Status, Worked Hours And Hourly Rate
    • View Purchased Prepaid Hours
    • View Balance Of Available Or Exceeded Hours
    • Buy Additional Hours
  • Task Configuration
    • Support Client
    • Task Name
    • Predefined Incidents
    • Predefined/Custom Charge Per Hour
    • Custom Charge Per Extra Hour
    • Charge Per Mileage
    • Mileage Type - Billable / Visible For Client And Administrators / Visible For Administrators Only
    • Task Status
    • Task Urgency
    • Description
    • Time Entries
  • Available Cron Job Behavior Settings
    • Generate Invoices For Queued Time Entries Only
    • Generate Invoices For All Time Entries From Previous Week
    • Generate Invoices For All Time Entries From Previous Month
    • Generate Zero Invoices For Prepaid Entries
    • Enable Auto Credit Application On Invoice Generation
  • General Info
    • Multi-Currency Support
    • Multi-Language Support
    • Supports PHP 5.6 Up To PHP 7.2
    • Supports WHMCS Template Six
    • Supports WHMCS V7
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Changelog

v1.4.4 Released Jul 5th, 2018
Bug Fix
  • Eliminated invalid 01/01/1970 record set for the invoice due date when the MM/DD/YYYY date format was chosen in the WHMCS general settings
  • Corrected display of missing time entries in billing records after upgrading the module from the previous version
  • Resolved 'Column not found: 1054 Unknown column 'autocountticket' in 'field list'' error that might have occurred after upgrading the module from much older versions
  • Eliminated 'unexpected error' occurring in the billing section after checking the 'Only Not Queued' option - case #246
  • Solved problem with the 'Delete Hours On Renew' option that might not always have been applied properly upon product renewal - case #245
  • The hours balance should no longer overwrite the client's affiliate commissions balance - case #247
v1.4.3 Released May 18th, 2018
Bug Fix
  • Eliminated problems with a manually stopped timer that might have led to a loss of calculated time - case #232
  • Fixed problems with editing time entry after WHMCS data format was changed - case #231
v1.4.2 Released Apr 13th, 2018
New Feature
  • WHMCS V7.5 support
  • PHP 7.1 and 7.2 support
  • 'Accept All Time Entries' option to automatically mark all new time entries as verified
Bug Fix
  • If the 'Close Task If Ticket Is Closed' option is enabled, the related task no longer remains 'In Progress' after the ticket is closed - case #226
  • Resolved problem with incorrect HTML formatting in email notifications - case #218
  • The timer will no longer start automatically if the ticket is opened with a task assigned - case #219
v1.4.1 Released Mar 12th, 2018
Bug Fix
  • Blocked loading of the timer if a ticket has no user ID assigned
  • Assorted corrections to the module upgrade
v1.4.0 Released Nov 22nd, 2017
New Feature
  • Display a counter with balance of available or exceeded hours in the client area
  • Create a default task with predefined hourly rates, status and urgency directly from a ticket view
  • Decide whether a time entry should be billed on the invoice
  • Choose whether a task should be closed automatically when a ticket related to it is replied and closed
  • Define if the counter should start automatically when adding a task in the ticket view
  • Stop the counter in the ticket view without replying to it
  • Change the task status using dropdown directly from the task list
Improvement
  • Queued entries are now displaying task priorities in a relevant color
  • Performing actions in the Billing section will now display statuses without the page refreshing
  • After adding a new task from the ticket view, you will now be redirected back to that ticket instead of a task list
  • Added hyperlinks to client names redirecting to their WHMCS profiles
  • Added various validations in forms for incorrect numerical formats or too long text entries
  • Added sorting in numerous tables
  • Assorted UI improvements
Removed
  • Sorting of the 'Prepaid' column
Changed
  • Invoices created by a cron job will now have a due date taken from the WHMCS settings
  • Task created from a ticket view will now have 'In Progress' status by default
  • 'Hide Closed Tasks' filter on the task list will now be enabled by default
Bug Fix
  • The hourly rate for a predefined task will now be provided in the correct currency
  • Blocked possibility of changing 'Support Client' by replacing HTML attributes
  • Corrected indentations and Unicode characters formatting in PDF reports
  • Resolved problem with the incorrect recharge of prepaid hours upon the renewal of products of the same type
  • Solved issue that prevented access to a task after entering an invalid date
  • Minor code corrections
v1.3.7 Released Oct 9th, 2017
New Feature
  • WHMCS V7.3 support
v1.3.6 Released Jul 3rd, 2017
New Feature
  • WHMCS V7.2 support
Bug Fix
  • Resolved issue related to 'PDO Wrapper' fatal error
  • Corrected display of entry descriptions for closed tasks
  • Minor code alterations
v1.3.5 Released Jan 18th, 2017
New Feature
  • Enable auto credit applying on invoice generation
  • Generate zero invoices for prepaid entries
v1.3.4 Released Nov 7th, 2016
New Feature
  • PHP 7 support
v1.3.3 Released Oct 13th, 2016
New Feature
  • WHMCS V7 support
v1.3.2 Released Aug 22nd, 2016
Changed
  • Rebranded from 'Time Tracking Center For WHMCS' to 'Time & Task Manager For WHMCS'
v1.3.1 Released Apr 6th, 2016
Improvement
  • WHMCS V6.3 compatibility
v1.3.0 Released Jan 27th, 2016
New Feature
  • Bill for time spent on solving tickets
  • Define task urgency
  • Define 'Extra Hourly Rate' per task
  • Decide if prepaid hours should be reset each month
  • Reset prepaid hours of recurring product each month
  • Edit number of hours & incidents pre-purchased per client
  • Edit billable items
  • Define product to which 'Buy Additional Hours' is linked
Improvement
  • Minor tweaks
Bug Fix
  • Minor fixes
v1.2.1 Released Sep 14th, 2015
New Feature
  • WHMCS V6 support
v1.2.0 Released Oct 23rd, 2014
New Feature
  • Multi-currency support
  • Create predefined tasks
  • Offer prepaid incidents
  • Create/edit tasks connected to specific support tickets
  • Generate fully configurable reports about your clients and administrators
  • Display hours worked for currently logged administrators
  • Configure operator access control
  • Define invoice description format
v1.0.1 Released Aug 29th, 2014
Changed
  • Improved security and license validation
v1.0.0 Released Jul 24th, 2014
Launch
  • Initial Release
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