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Overview

Cancellation Center For WHMCS is a highly convenient module created for quick and effortless supervision of all cancellation requests submitted by your customers. Owing to the possibility to create short surveys, you will be able to collect targeted feedback from clients requesting product cancellation.

The greatest advantage of this tool lies in the opportunity to design various short questionnaires your clients will be asked to complete while canceling chosen products. You will be given the chance to select among different question types, combine created questions into groups and assign them to particular products in your offer. No less convenient is the ability to hide the “End of the billing period” option until the specified time as well as to define how many days before the due date it should turn visible again. What is more, our module covers the possibility to set up a personalized message that will be displayed to your clients at the top of your survey while they are filling it out. The tool has been also equipped with a graphic presentation available in your dashboard allowing you to overview and analyze assembled information on all canceled products.

Cancellation Center For WHMCS is the easiest way to collect customized feedback that will help you organize your services in a way most adequate to your clients’ unique needs. Order the module today and unlock endless possibilities to enhance your products in a customer-oriented way!

Features

  • Client Area
    • Fill In Prepared Surveys With Questions On Product/Service Cancellation Requests
  • Admin Area
    • View Dashboard Summary:
      • Latest Cancellation Requests
      • Cancellation Requests Per Product
    • Create Questionnaire Groups:
      • Provide Group Name And Description
      • Provide Message Displayed To Clients While Filling Out The Survey
    • Create And Assign Questions To Groups
    • Choose Question Type:
      • Confirmation
      • Text
      • Select
      • Multi-Select
    • Add Available Answer Options To Questions
    • Assign Created Question Groups To Products/Services
    • Choose Whether The "End Of Billing Period" Option Should Be Disabled Until Specified Time
    • View Submitted Cancellations And Answers Given By Clients
    • Move On To Submitted Answers Directly From WHMCS Cancellation Requests List
  • General Info
    • Multi-Language Support
    • Supports PHP 7.1 Up To PHP 7.4
    • Supports WHMCS Template Six
    • Supports WHMCS V7.8 And Later
    • Easy Module Upgrade To Open Source Version
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Changelog

v1.0.3 Released: Aug 26th, 2020
New Feature
  • WHMCS V8.0 and PHP 7.4 support
v1.0.2 Released: Jun 18th, 2020
Bug Fix
  • Fixed issue with the lack of products to re-assign on the product relations list if these items were once removed from the previously existing groups - case #60
v1.0.1 Released: Apr 6th, 2020
New Feature
  • WHMCS V7.10 support
Removed
  • Support for WHMCS V7.7 and previous
v1.0.0 Released: Oct 2nd, 2019
Launch
  • Stable Release
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