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Overview

Cancellation Center For WHMCS is a vastly convenient module created for quick and effortless supervision of all cancellation requests submitted by your customers. Empowered to create short surveys, you will be able to access targeted feedback from every single user requesting product cancellation.

The number one advantage lies in the opportunity to design various questionnaires that your clients will be asked to complete while canceling chosen products. You will be free to select among different question types, combine created questions into groups and assign them to either product groups or particular products in your offer. No less practical is the ability to hide the "End of the billing period" option as well as to define how many days before the due date it should turn visible again. In addition, our module covers personalized messages you can display to your clients at the top of each survey. What is more, owing to a dynamic graphic summary located on the dashboard, you will quickly overview and analyze assembled information on all canceled products.

Cancellation Center For WHMCS is your sure-fire solution to collect customized insights that will help you organize your services in a way most adequate to your clients’ unique needs. Order the module today and unlock endless inspiration to enhance your products in a customer-oriented manner!

Features

  • Client Area
    • Fill Out Custom Surveys With Questions On Product/Service Cancellation Requests
  • Admin Area
    • View Dashboard Summary:
      • Latest Cancellation Requests
      • Cancellation Requests Per Product
    • Create Questionnaire Groups:
      • Provide Group Name And Description
      • Provide Message Displayed To Clients Above Survey
      • Add Multiple Language Versions To Provided Message
    • Create And Assign Questions To Groups
    • Choose Question Type:
      • Confirmation
      • Text
      • Scale
      • Select
      • Multi-Select
    • Add Available Answer Options To Questions
    • Add Multiple Language Versions To Provided Questions
    • Assign Created Question Groups To Products/Services And Product Groups
    • Choose Whether "End Of Billing Period" Option Should Be Disabled Until Specified Time
    • View Submitted Cancellations And Answers Given By Clients
    • Move On To Submitted Answers Directly From WHMCS Cancellation Requests List
  • General Info
    • Multi-Language Support
    • Supports PHP 7.2 Up To PHP 7.4
    • Supports WHMCS Themes "Six" And "Twenty-One"
    • Supports WHMCS V8.0 And Later
    • Easy Module Upgrade To Open Source Version
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Changelog

v1.1.1 Released: Sep 28th, 2021
New Feature
  • WHMCS V8.3 support
v1.1.0 Released: Sep 8th, 2021
New Feature
  • New "Scale" question type that allows clients to submit rates from 0 to 10
  • Assign questions directly to product groups to speed up relations configuration
  • Multi-language support - you can now define questions in multiple language versions
Removed
  • Support for WHMCS V7.10 and previous
Bug Fix
  • Slight code corrections and other improvements
v1.0.5 Released: Jun 18th, 2021
New Feature
  • WHMCS V8.2 support
Removed
  • Support for WHMCS V7.9 and previous
  • Support for PHP 7.1 version
v1.0.4 Released: Feb 24th, 2021
New Feature
  • WHMCS V8.1 and "Twenty-One" theme support
Removed
  • Support for WHMCS V7.8 and previous
Bug Fix
  • Corrected compatibility with PHP 7.4 and WHMCS V8.0 version
  • Prevented certain security issue
  • Minor code corrections
v1.0.3 Released: Aug 26th, 2020
New Feature
  • WHMCS V8.0 and PHP 7.4 support
v1.0.2 Released: Jun 18th, 2020
Bug Fix
  • Fixed issue with the lack of products to re-assign on the product relations list if these items were once removed from the previously existing groups - case #60
v1.0.1 Released: Apr 6th, 2020
New Feature
  • WHMCS V7.10 support
Removed
  • Support for WHMCS V7.7 and previous
v1.0.0 Released: Oct 2nd, 2019
Launch
  • Stable Release
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