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Overview

Support Tickets Filter For WHMCS is a free, convenient to use module which will allow you to trace tickets in two simple ways: by the staff member who is assigned to a ticket or by the one who made an assignment. In addition, outcome lists include a column stating how much time has passed since the last reply from a client.

Support Tickets Filter For WHMCS is the easiest tool to save time and organize your support services better. And it will not cost you a penny!

Features

  • Module
    • Display Tickets Assigned To Chosen Administrators
    • Display Tickets Assigned By Chosen Administrators
    • Display Tickets Of Chosen Status
    • Display Time Since Last Client Reply
  • General Info
    • Supports PHP 5.6 Up To PHP 7.3
    • Supports WHMCS V7.8 And Later
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Changelog

v1.1.8 Released: Apr 9th, 2020
New Feature
  • WHMCS V7.10 support
Removed
  • Support for WHMCS V7.7 and previous
v1.1.7 Released: Jan 10th, 2020
New Feature
  • WHMCS V7.9 support
Removed
  • Support for WHMCS V7.6 and previous
v1.1.6 Released: Jul 1st, 2019
Removed
  • Support for WHMCS V7.4 and previous
Bug Fix
  • HTML characters will no longer be displayed in the content preview when hovering the cursor over the subject on the ticket list - case #36
  • Corrected problem that might have caused the "Assigned to" column not to display any assigned to tickets staff members - case #37
v1.1.5 Released: Apr 16th, 2018
New Feature
  • WHMCS V7.5 support
  • PHP 7.1 and 7.2 support
v1.1.4 Released: Feb 8th, 2018
Bug Fix
  • Minor corrections to filtering of merged tickets
v1.1.3 Released: Apr 21st, 2017
Bug Fix
  • Corrected validation of module version during upgrade process in WHMCS V6
v1.1.2 Released: Oct 20th, 2016
New Feature
  • WHMCS V7 support
  • PHP 7 support
v1.1.1 Released: Aug 26th, 2016
Changed
  • Rebranded from 'Support Tickets Displayer For WHMCS' to 'Support Tickets Filter For WHMCS'
Bug Fix
  • Display merged tickets
v1.1.0 Released: Sep 2nd, 2015
New Feature
  • Display tickets of chosen status
Improvement
  • WHMCS V6 support
v1.0.1 Released: Mar 19th, 2015
New Feature
  • Compatibility with V4 template
Improvement
  • Tickets displaying and default sorting
  • Compatibility with tickets without client ID
v1.0.0 Released: Feb 11th, 2015
Launch
  • Stable Release
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Reviews

  • 6 months ago
    Works well to filter our support tickets.
  • 1 year ago
    Simple and useful module.
Read More

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